Clarity you can act on

Strategy is sound, on paper. In practice, execution lags and performance stalls.

Until that gap between what the organisation intends and what it actually does is understood, leaders are left managing symptoms rather than causes.

PCI helps leaders understand what’s really happening beneath the surface, so they can remove the barriers to better performance, giving people the clarity, confidence and direction to do their best work.

Performance Culture Index (PCI)

PCI, the core engine, has been developed with researchers at the University of Cambridge and is built on a six-year benchmark. It combines behavioural science, advanced measurement and practical implementation.

We measure twice, at the start and at the end, so you see tangible change.

Global banking

A leading global bank rebuilt trust among underperforming teams, turning it into sustained performance and revenue growth.

50%

increase in trust

+22

NPS score uplift

13%

revenue growth

Professional services

At an international professional services firm, we broke down silo-driven management and lifted retention of the most valuable fee earners.

+22%

increase in commitment and effective ownership

+17%

increase in
retention

AI Technology

Transforming culture, turning six distinct businesses across the GCC into a single high-performance organisation.

6 organisations

merged, capable of delivering at scale and speed

Methodology

The foundation of our diagnostic is peer-reviewed methodology research published in the American Journal of Management.

5,213-employee

multi-level analysis to identify what actually drives performance

The Contexis framework

01

Diagnose

See what's really going on

Performance issues rarely start where they first appear. We look beneath the surface to understand what's helping people succeed, what's getting in their way, and why. By combining data with conversations, experience and behavioural insight, we turn information into organisational intelligence.

02

Activate

Help people pull in the same direction

People do their best work when they understand where the organisation is going, trust the direction and feel ownership for the outcome. Together, we create those conditions so strategy becomes something people can believe in and act on.

03

Architect

Build a practical way forward

Knowing what needs to change is only the beginning. Working alongside your leaders, we turn insight into a clear, achievable roadmap – shaping the leadership, structures, ways of working and support needed to make progress.

04

Adopt

Make change stick

Real change happens when new ways of thinking and working become part of everyday life. We help leaders embed the right behaviours, build capability and support their teams through change. Then we measure again, so everyone can see the progress that's been made and where to focus next.

Outcomes

1

A clear picture of what's really driving or blocking performance

2

A practical roadmap for action

3

Better alignment across teams and leaders

4

Greater ownership and accountability

5

Stronger execution and sustained momentum

6

Real evidence that change is taking hold

Professional services

We work on a business-by-business basis

With responsibility comes retention

An international professional services firm faced the common problem of silo-driven management, focusing on the success of individual practices, not firm-wide commercial interests. Our diagnostic revealed that senior management measured poorly in feelings of ownership, commitment, and responsibility.

A sophisticated engagement programme, targeted at specific offices and groups identified as at risk, resulted in an increase in commitment and effective ownership of 22% over a 12-month period. This led to enhanced strategic collaboration, increased cross-group fee generation, and a 17% increase in retention of the most valuable fee earners.

'Contexis are simply the furthest forward in the science of what activates performance and purpose in business.' — Partner

+22%

increase in commitment and ownership over a 12-month period

+17%

increase in retention of the most valuable fee earners