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It is said that most business owners don’t believe that their bank understands their business or, worse, even cares about them. Is this even true? And if it is, is this a crisis – or an opportunity for the banks that get this right?

We brought together top entrepreneurs, leaders from the main lending banks as well as from insurgent ‘challenger banks’, academics, journalists and thinkers in a no-holds-barred debate to get to the truth, find out what entrepreneurs really want and what the smartest banks are already doing to deliver it. You can read here the startling revelations and brilliant ideas that emerged from this lively and searingly honest debate.