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Case Studies

Client Stories

Client Stories

We believe purpose has the power to shift the business paradigm from one in which 60% of employees actively hate their jobs to one in which it’s the norm for people to be proud and energised by their workplace; where young talent seeks out big companies instead of actively shunning them.
Case Study

Strategy

How one word helped an ambitious new CEO reinvent his strategy, transform his team and set his business on a path to a €1bn target

When an ambitious young CEO was appointed to lead a global financial services firm with  €700m revenues, a significant division of a listed corporation, he knew he had to take a radically different approach to his predecessor to achieve his aims.

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Case Study

Purpose

How one of the world’s largest financial institutions got more than it bargained for in implementing purpose

When the operations division of a major global bank reflected on the aftermath of the banking crisis, two things were clear. It had survived. But its culture was in tatters and confidence and pride at an all time low.

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Case Study

Agile

The secret behind Colliers International’s global revenue performance: agile, interdependent teams

Colliers International is now the third largest real estate company in the world, employing over 15,000 staff in 61 countries. In the past decade the company has grown from $250M in global revenue to $1.7 billion and is the fastest growing company in the commercial real estate industry.

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Case Study

Entrepreneurial Thinking

Transforming client conversations...from rapport to real value and loyalty

How one bank is creating radically different relationships with the small business market by teaching their relationship managers to understand the mind of the entrepreneur.

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Case Study

Measuring Purpose

How one company discovered the source of a 20% increase in people performance

Caxton FX are pioneers in foreign exchange and have grown rapidly into a €1 billion turnover business. They have achieved this extraordinary growth by being at the forefront of innovation and offering amazing customer service. And the source of that innovation and service is an exceptional culture.

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Case Study

Purpose

How rediscovering its purpose transformed a stalled business into a rising star

A UK wide franchise business had a problem.  The business had grown fast, fuelled by a rapid expansion of franchisees.  But in recent months this growth had slammed into reverse as increasing numbers of seasoned franchisees were leaving the group.  The losses were distressing to the founding partners.  But what to do?

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Case Study

Measuring Purpose

The honest conversation that transformed the human performance of a global Bank; and grew revenue by 15%

A European Bank employing over 150,000 people had made a high-performance culture and articulating ‘purpose’ a top priority.  It was well received in internal surveys. Yet it made little difference to engagement scores.  The leadership team couldn’t understand what was going on. Why was purpose not working?

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